Privacy Policy
Last updated: 11/24/25
1. Introduction
We at The Waterproofing Pros (“we,” “us,” “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By visiting or using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal contact information you provide (such as name, email address, phone number, mailing address) when you fill out forms or request services.
Information automatically collected through your use of our website (for example, IP address, browser type, device data, pages visited, time spent).
Other information you voluntarily submit (for example, in reviews, feedback, or service-request forms).
3. How We Use Your Information
We use your information for purposes including:
To process and fulfil your service requests, provide customer support, and communicate with you about our services.
To operate, maintain, and improve our website, services and user experience.
To send you periodic communications if you have opted in (such as service updates, offers, newsletters).
To comply with legal or regulatory requirements and protect our rights, property or safety.
4. How We Share Your Information
We value your trust and will only share your information as described here:
We do not sell, rent, lease or otherwise distribute your personally identifiable contact information—such as phone numbers or email addresses—to any outside party for marketing or lead-generation purposes.
We do not share your phone number, consent, or any personally identifiable contact data with third-party organizations, affiliates, or partner companies for their marketing or promotional use.
Any sharing of your information will occur only if it is necessary to provide the service you requested and under confidentiality arrangements (for example, with service providers who work directly for us and who are contractually bound to protect your data).
We may share aggregated, de-identified data (i.e., data from which identifying information has been removed) with third parties for analytics or improvement purposes.
We may disclose your personal information if required by law, regulation, court order, or to protect our rights or safety.
5. Cookies & Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to collect information about how you use the site. You can configure your browser to refuse cookies, although doing so may limit certain functionality.
6. Data Security
We employ commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of online transmission or electronic storage is absolutely secure, and we cannot guarantee complete security.
7. Your Rights
Depending on jurisdiction, you may have rights regarding your personal information including:
Accessing or requesting a copy of your information.
Correcting inaccurate or incomplete information.
Deleting your personal information.
Objection to or restriction of certain processing of your information.
Withdrawing your consent (where processing is based on consent) without affecting prior lawful processing.
To exercise any of these rights, please contact us at the email address below.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe that a child under 13 has provided us with information, please contact us and we will delete such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time. When we do, we will post the revised policy with an updated “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have questions, concerns, or would like to exercise your rights regarding your personal information, please contact us at:
office@thewaterproofingpros.com
5050 W Hurley Pond Road, Wall, NJ 07719
Phone: (732) 500-2616